Return & Refund Policy

At BrushPure™, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Money-Back Guarantee

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in its original condition and include all original packaging and accessories.

Damaged or Defective Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@brushpure.co.

Include:

• Your order number

• A description of the issue

• Photos or videos showing the problem

We will review your claim and provide a replacement or refund if approved.

How to Request a Return

To start a return, contact us at:

support@brushpure.co

Please do not send items back without contacting us first.

Refunds

Once your return has been received and inspected, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional processing time.

Non-Returnable Items

Returns may not be accepted for:

• Items showing significant signs of use

• Products damaged by misuse

• Items returned without original components

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

support@brushpure.co